Even if you put in another SIM card from a different provider, the phone won’t work. What happens when I own a locked phone?Ī locked phone will only work with its original provider’s network. If the phone has been used before, it may still be locked.
It doesn’t matter if your phone is old or newer. Sometimes a phone provider will lock a phone onto their network even after the phone contract is paid off or expires. You bought a used phone (or were given one from a friend or family member), and the phone is still locked on the previous provider’s network.You bought your phone from your previous provider and you now want to use it with Q Link Wireless.There are a couple of reasons why you may own a locked phone, including: But what is a locked phone? And if you have a locked phone, how do you unlock it? What is a locked phone?Ī locked phone is a cell phone that is already tied to a phone provider. with NO ETA after an hour of being down.To bring your phone to Q Link Wireless, you will need to “unlock” your phone before activating it. I went down to the retail store instead, and found out there is nothing they can do until their systems are back up. Since the phone is locked, I have no way to call Verizon Support.
The only way to unlock the phone now is to enter a PUK code, which Verizon does not give you when you buy your phone. I entered (read: tried to create) a password twice, and BAM. it already has a default password, and was asking me to enter that. I thought the phone was asking me to enter (read: create) the password for the SIM card, but nope. Timely that I would decide this morning to try and set up a password for my SIM card. This mistake is costing me a lot of frustration and wasted time.Īpparently, Verizon Wireless today is having some kind of customer service database problems for the past two hours and basically can't do anything.
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